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when diagnosing faults, primary consideration should always be given to what the customer reports about motorcycle operation since this information can highlight anomalies; your questions to the customer concerning symptoms of the fault should be aimed at clarifying the problem;

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diagnose the problem systematically and accurately before proceeding further. This manual provides the theoretical background for troubleshooting; this basis must be combined with personal experience and attendance at periodic training courses held by Ducati;

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repair work should be planned carefully in advance to prevent any unnecessary downtime, for example obtaining the required spare parts or preparing the necessary tools, etc.;

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limit the number of operations needed to access the part to be repaired. Note that the disassembly procedures in this manual describe the most efficient way to reach the part to be repaired.

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Always use top quality tools. When lifting the motorcycle, only use devices that comply fully with the relevant European direc­tives.

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When working on the motorcycle, always keep the tools within reach, ideally in the order required, and never put them on the motorcycle or in hard-to-reach or inaccessible places.

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When loosening or tightening nuts or screws, always start with the largest or start from the centre; tighten nuts and screws to the specified torque working in a crosswise sequence.

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Ducati Technical Bulletins often contain updated versions of the service procedures described in this manual. Check the latest Bulletins for details.